Super Green Hosting Reviews

Hey there, i'm the new guy.

Two days ago, I registered with www DOT supergreenhosting DOT com

The website I am hosting is for a business we just started, that is an Organic Orchard and we will ship produce to people. I chose Super Green for various reasons:

Good, cheap hosting plan.
Good reviews, from what I found online.
"Green" (although not really too green, but it would help our business image to claim we're hosted on "Green servers")
Free domain name.

So, I thought to myself, "Ok, this is who I want to go with"

I wanted to use the 36 month plan, which is $3.95 a month.

First off, I decided to test their customer service, so I began a live chat with a representative. There will always be, "1 person ahead of you, a representative will be with you shortly" bot auto response. Then, an autoresponse saying something like, "Hello, bla bla bla, how can I help you?" (Then normally a real person will say something after that)


My first question was how the billing worked. If I chose the $3.95 a month plan, will the first initial payment be just that? Just $3.95, and will I be charged $3.95 a month for every month after that for 36 months?

I was told, "Yes", that was how it worked.

So I go to register, I fill out the information, put in the card info and hit "Continue".

I was charged $142.20 or something, the entire amount! Not what I was told just moments before. I go back to live chat, and of course it is someone new now. I explain to them that the person before had given me mis information about the billing, and he just said, "You have to pay for it all up front", which was NOT at all what I was previously told.

So we're off to a bad start here.

The account activation is supposed to be "Instant". Here I am, two days later and I have yet to receive any more information about the account. Yesterday I got on their "Live Chat" again, and explained the situation. I was told that billing does not work 24/7 and the status of the account was "pending". Billing? the money is already gone! I've been "billed".

So, my question is this: Does anyone here have any experience with this host? www DOT supergreenhosting DOT com

Good, bad, what? I'm pretty bummed out about all of this. My employer is paying for all of this, and i'm doing the work for him. I feel like i'm getting the run around, and I don't know what to tell him other than try to insure him that its a legitimate company and we should receive the hosting details soon.

Sorry for such the long, rambling post. New member so I can't link you with URLS.