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iPower is going south

Overall rating: 
 
3.2
Support Response:
 
3.0
Support Effectiveness:
 
2.0
Backup Reliability:
 
4.0
Server Uptime:
 
4.0
Downtime Rectification:
 
2.0
Server Speed:
 
4.0
Server Consistency:
 
5.0
Account Setup:
 
4.0
Value:
 
4.0
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Reviewed by Santhosh
May 19, 2009
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0 of 0 people found the following review helpful

I have 9 sites hosted by iPower. They were pretty good initially and everything ran well. Support was quick and uptime was good.

However lately their service seemed to have gone down a bit. I ran into some troubles with the logins and I couldn't login to some of my sites. This happened for hours and I rang the support team, although they were helpful and concerned but they couldn't fix my problem. I thought it would be an hour or 2 but it took them almost half a day to fix it. When I asked them what was the problem they couldn't tell me clearly. I guess it might be an issue with their side.

So yeah.. it's a real shame their service has dropped since I was quite happy with them initially.

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