Review Detail

My company has been a giga customer for about a year. It did take them a couple of days to setup the server, but we have had no hardware related problems since they set it up. The server has been extremely reliable, they are always responsive with support, they always reply, sometimes it takes 24 hours, but usually its within a few hours. We've never had an issue go beyond 24 - 48 hours.

In terms of network performance, put things in perspective here, $999/mo gets you a dedicated 100Mbps port at most providers, $99/mo (depending on the Euro) is what you pay giga. Thats 10% of the cost, what you essentially get is 10Mbit thats capable of bursting up to 100Mbps. We have never seen more than 5Mbit / sec out of a single connection from gig, however we've ran multiple TCP connections from different locations, each getting between 1Mbit and 5MBit / sec, and never adversely effecting the other sessions. So my guess is they might have some kind of per client IP / per port bandwidth management policy in place, but thats not really a bad thing.

Within Europe we see very fast speeds, from the United States, not so much. Most US connections never exceed 3Mbit/sec, typically between 1Mbit and 1.5Mbit. Before anyone says its the other end, we can dump full 10Mbit/sec between our other servers.

So my advice, need to provide services to US customers, use a US provider - Colo4jax, Openreaction, Zogmo, all provide pretty decent services from my experience. If you need to provide services to EU customers, then giga is definately ok in my book.