This is by far the best web hosting company I have found. The free reseller program is an excellent way to increase my revenue in my business. I have been with RSP for several years and as any program occasionally there are glitches. However they have always gone above and beyond what I have expected when I have had issues. Their response time has always been fast. I had an email situation just two days ago and submitted a ticket for help. The issue was resolved within 15 minutes. They have assisted me with scripts and answers to questions that were outside the scope of my hosting account with patience and understanding and never talked down to me or used an attitude of superiority. I can't say enough about how helpful and responsive they have been. I would highly recommend them to anyone.
I have used RSP for a few years now, there have been ups and downs but as a shared host they do what they say they will and it is easy to setup an account.
Their control panel is the best part of their service - people new to hosting should start here.
I tried their cPanel reseller program but found it to be over priced considering what else is on the market.
If you are a designer / developer, you need to find a program that keeps you from sending your customer off to spend their money with someone else - RSP can work for you.
I have both a free reseller and a cPanel reseller account with Reseller Panel. The people here have always been very curteous and helpful. When every any of my clients on the free account have need of technical assistance they are amazed at the speed that their tickets are responded to, and it is not a canned response but an actual person.
Was with another company before but I feel these guys are the best.
It's funny how some people will put down a company in one forum and then try to imitate it by trying to have the same type of panels.
I've been with ResellersPanel since August 2004. In that time, there have been many ups and downs. I tried all of the other free (and some paid!) Web hosting reseller programs, but I am still convinced that ResellersPanel is the best by far. If you are interested in reselling Web hosting, I strongly recommend ResellersPanel.
I thought they were great, but not at all! Support was really terrible! Downtime was nightmare! I lost most of my customers due to poor support from RP! I moved to hostgator and it was not best, but at least better! I still have to look elsewhere to move my clients! HELP! Please suggest a good reseller program to me at [Email deleted by Administrator].
I signed up under the Resellers Panel Free account back in 2004. Did not do much with it until 2005. Had minimal sign ups end of 2005, about 6 in 2006 but this year I more than quadrupled sign ups. Not bad for not advertising much at all.
Support was lack luster back in 2004/2005. Enough complaints in the forums managed to get Nikolay and Kalin to do something about that.
Now here is the embarrassing part [embarrassing for me that is]. 50% of my retail sale goes to pay my wholesale costs. That, IMHO, is astronomical! That does not include my domain names, hosting fee's, private DNS cluster and advertising. I have one client with over 20 domain names and 20 IP addresses and 50% of that sale is nooo good. I received a $1208.60 'commission' payment on the 6th for September/October sales... that's right, I would grossed $2417.12 had I been with another company.
So, when I received my 'commission' payment last Friday, I thought I would sign up for one of their cPanel accounts. I thought they allowed overselling, considering I had clients in their high spec plans, and that I could use my private DNS cluster with the account. I also wanted to pay about 6+ months in advance. I had to have them manually create an account and invoice me. It was not until after I signed up, and paid, that I found out No Overselling and can't use Private DNS cluster. That would mean I would not be able to move 6 of my clients. Nooo good. I never even got them to install ClientExec or the free eNom account and asked for a refund as there is Supposed to be a 30-day money back guarantee providing you Did not receive the freebies [ClientExec, templates and eNom account], which I had not. Now they are telling me to get bent... "You paid $306 in advance - no refund for you!" Hmmmm... that's reputable.
Not going to suggest that anyone stay away - that's for you to decide. All I can say is you get what you pay for and Buyer Beware.
My ratings
Free Reseller program *** stars
cPanel Program ** stars