IX Web Hosting Reviews

All I can say is that the server is fast, but support is moderate. I have several sites in one account. Sometimes it takes 2-3 hours for them to reply my ticket. And when the frequency of the ticket replies is like 2-3 hours per ticket, it would take a day or two for my problem to be resolved. But sometiems they are quick. I think it has to do with different GMT. Cos when it's day time in their country, they are fast. When it's night time, they are slow.

I have been hosting my website with ixwebhosting for about 1 year now. Never had any major issues, support is always good. They give really fast response and any problem is quickly rectified. Speed is very good although there is a slight delay during heavy traffic period, but nothing too significant.

I have had about 10 websites hosted by IXwebhosting so far and although there are many good points about IXwebhosting I just want to point out one major issue with IXwebhosting - 7 out of the 10 websites had been hacked at least once. And each time this happens, IXwebhosting would go around and lay the blame back on me, for reasons like leaving the security of my databases opened or having some sort of third party code.

I later transferred few of my websites to some other hosts and I can't speak of how relief I was that those sites never experienced the same issues again as they did when hosted by IXwebhosting.

One plus point about IXwebhosting however, is how serious they were in getting my sites back online everytime. Other stuff like speed and server consistency were also good. It's just a shame how they pointed the finger back at me when I had issues.